Frequently asked questions

Good Projects Begin With Clear Expectations.

Straightforward answers about scope, payment, content, revisions, ownership, technology, and what happens after launch.

Website Project Questions

How much does a website cost?

Forerunner Creative’s current core packages are Online Launch at $699, Business Builder at $799, and Client Growth at $999. Add-ons or custom functionality are quoted separately after the scope is understood.

Which package should I choose?

You do not have to decide alone. Complete the project application and Joel will recommend the package that fits the work—even if it is not the most expensive option.

Do I pay everything upfront?

No. The application comes first. If the project is a fit, your proposal will explain the deposit and payment schedule. The final balance is generally due before launch unless otherwise agreed in writing.

How long does a website take?

Timing depends on scope, content readiness, feedback speed, and current availability. Your proposal will include a project schedule based on the specific work.

What if I do not have my website copy written?

That is okay. Every package includes Website Copy Polish to tighten the wording so visitors understand what you do and what to do next. More hands-on copywriting assistance can be added when needed.

What if I need more pages?

Additional website pages are available at $75 per page. If the extra pages change the nature of the project, Joel will recommend an updated scope before the work is added.

Do I need professional photos?

Not always. Good, current business photos can work well when they are clear and consistent. Joel can help you decide whether your existing images support the direction.

Can stock images be used?

Yes, when appropriate. Free or paid stock images can support a design, but any premium image licensing costs are separate unless specifically included in writing.

Will my site work on phones and tablets?

Yes. Every package includes a custom mobile-friendly design, and the site is reviewed across common screen sizes before launch.

Can you connect my booking system?

Usually, yes. Business Builder and Client Growth include a booking or lead-form integration. The booking platform itself and any subscription costs are separate.

Can you add online payments?

Often, yes. The right approach depends on what is being sold and how payment should work. Payment processing and third-party platform fees are separate.

Do you build online stores?

E-commerce is available by custom quote. The application helps identify the number of products, shipping needs, taxes, and other requirements before a recommendation is made.

Can you build client portals or memberships?

Potentially. Portals, memberships, logins, and databases require custom discovery and pricing because the technical needs vary widely.

How do revisions work?

After each review point, you provide one consolidated list of feedback. Joel applies the agreed changes within the revision round, which keeps the process clear and efficient.

How many revision rounds do I get?

Online Launch includes one consolidated round, Business Builder includes two, and Client Growth includes three. Additional rounds are available at $100 each after written approval.

What happens if I change the design after homepage approval?

The Homepage First Approach establishes the direction before full-site development. A significant direction change after approval may require additional scope, schedule, and cost, which will be agreed to before extra work begins.

Who owns the website?

Ownership and usage rights are defined in the separate project agreement. In general, clients receive the agreed rights to the completed website after full payment, while third-party tools and licensed assets remain subject to their own terms.

Who owns the domain?

The business should own and control its domain account. Joel can help connect it without taking permanent ownership away from you.

What about hosting?

Hosting is selected based on the website’s needs. Hosting charges are separate unless they are specifically included in your written proposal.

Are third-party costs included?

No, unless the proposal specifically says otherwise. Domains, hosting, business email, booking tools, paid software, premium images, and similar external services are normally separate.

Do you provide SEO?

Packages include a sound technical foundation and basic page titles and descriptions where listed. Client Growth also includes Google Search Console. Ongoing SEO strategy, content, and campaign work are separate services.

Will a website guarantee more customers or sales?

No. A clear, professional website can support trust and make the next step easier, but no website can guarantee rankings, leads, sales, revenue, or other business results.

Do you work with businesses outside Florida?

Yes. The process can be handled remotely, so Forerunner Creative can work with service businesses beyond Florida when the project is a good fit.

Who will I work with?

You will work directly with Joel. You will not be passed between sales, strategy, design, and project-management roles.

What happens after launch?

Every package includes a Website Owner Quick Guide plus a defined support period for small fixes, questions, and launch-related adjustments. Client Growth also includes a 30-day website review. Future maintenance or larger updates can be scoped separately.

Can you update the site later?

Yes. Ongoing or one-time updates can be discussed after launch and approved in writing before work begins.

What if my project is more custom?

Complete the application and describe what you need. E-commerce, portals, databases, automation, and custom software are identified for discovery and custom quoting.

Are deposits refundable?

Deposit and cancellation terms are set out in the project’s proposal and service agreement. Review those documents before paying because they control the client relationship.

What if I am not good with technology?

That is completely fine. You do not need to understand web design or arrive with everything figured out. Joel guides the process and explains what is needed in plain language.

Still wondering if your project is a fit?

Use the application to share the details. Joel will review the scope and recommend the clearest next step.

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